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Terms & Conditions

The terms and conditions apply to the use of the oscarmilo.com website. By placing an order with us, you are agreeing to accept these terms and conditions. Please note, that we reserve the right to change our terms and conditions at any time, and it is up to you to check these terms and conditions regularly before ordering products.

TRADE DESCRIPTION ACT

Every care has been taken to ensure that the descriptions and specifications are correct at the time of showing on the oscarmilo.com website. However, while colour reproduction is a close representation, light variations in the actual goods may occur.

GENERAL INFORMATION

Oscarmilo.com belongs to Oscar Milo London Ltd. The following terms and conditions will apply between you and Oscar Milo London Ltd., when you buy an item from oscarmilo.com. The terms do not affect your statutory rights.

Your must be eighteen years old or older to use this site.

You warrant that all details you provide to oscarmilo.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

It is a crime to use a false name or a known invalid credit card to order.

SITE SECURITY

The oscarmilo.com website runs from a secure server. This is to encrypt all data as it is transferred over the internet. 

CREDIT CARD SECURITY

We use the latest secure server technology to ensure your payment information is protected to the highest standard. We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version 3 support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. The encryption technique we use is the highest standard available for e-commerce and certified by VeriSign, the world's most respected certification body for Internet firms. We do not hold your credit car details on our server. 

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

We will notify you by e-mail as soon as possible to confirm receipt of your order - generally this will be an automated e-mail response. It will detail products ordered, payment method, cost and usual delivery times. You must check that all the details on this confirmation e-mail are correct and contact us if any details are incorrect. Our acceptance of your order will take place upon dispatch of the item(s) ordered.

ACCURACY OF CONTENT

Oscar Milo Ltd has taken care to ensure that prices quoted on the website are correct at the time of publishing and that all products have been fairly described. All prices listed are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time. All prices displayed are inclusive of VAT.

Availability information for products is listed on each individual product description. If oscarmilo.com does not have enough stock to deliver the goods you have ordered, we will not charge your credit or debit card and inform you via e-mail.

WITHDRAWAL OF PRODUCTS

We reserve the right to remove or edit any products, materials, content or prices online at any time. We may refuse to process a transaction for any reason at our sole discretion.

DELIVERY

The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If your delivery address is outside the UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note that customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

PAYMENT

All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

CANCELLING AN ORDER/RETURN PROCEDURE

If you placed an order but then wish to change or cancel it, please contact us as soon as you can. We will try our best to make any changes. If your order has already been posted, you will have to follow the normal Returns procedures.

UNSUBSCRIBING NEWSLETTER

Simply send us an email to justin@oscarmilo.com or unsubscribe following the link on the newsletter.

LIABILITY

We do not accept liability for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.

We have taken every measure to provide accurate product images for each product for sale on the site. However, due to a number of different factors such as Internet browsers, monitor colour contrasts etc., we cannot be held responsible or liable for any differences in colour between the image and the actual product.

We have taken every measure to prevent Internet fraud and ensure any data collected from you is stored as securely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, malicious damage and any other similar events.

ENGLISH LAW

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Your statutory rights are not affected by these terms and conditions.